Privacy Policy

Sigma Syncretic Pty Ltd (trading as SigmaSync) is a business consulting, coaching, and training company based in Brisbane, Queensland, Australia. We operate at sigmasync.com.au.

We are committed to protecting the privacy of the people we work with and the visitors to this site. This policy explains what information we collect, how we use it, and how we protect it.

Contact form submissions — when you complete the contact form on this site, we collect your name, business name, email address, phone number, industry, and any message you provide. This information is used to respond to your enquiry and determine whether a program is a good fit.

Popup introductions — if you choose to introduce yourself via the site popup, we collect your first name and email address. This is used only to personalise your experience on this site and to follow up if appropriate.

Analytics — we use analytics tools to understand how visitors use the site (pages visited, time on site, referral source). This data is aggregated and does not identify individual visitors.

Cookies — this site uses cookies to remember your preferences and improve your experience. See the Cookie section below for details.

We use the information we collect to:

• Respond to enquiries and determine program fit
• Send information about our programs and services if you've requested it
• Personalise your experience on this site
• Improve the site based on usage patterns
• Comply with legal obligations

We do not sell your information to third parties. We do not use your information for any purpose other than those listed above without your consent.

Information shared during a program engagement — including business financials, team structure, pricing, and strategic decisions — is treated as strictly confidential. We do not publish, share, or reference client information in any identifiable form. See our no-kiss-and-tell policy for details.

This site uses cookies — small text files stored in your browser — to remember your preferences across visits. We use:

• Session cookies — to track your current visit and show appropriate content
• Persistent cookies — to remember returning visitors and personalise the experience
• Analytics cookies — to understand traffic patterns in aggregate

You can disable cookies in your browser settings. Some site features may not function correctly if cookies are disabled.

This site may use third-party services including analytics providers and email delivery services. These providers may process data on our behalf in accordance with their own privacy policies. We select providers who meet appropriate data protection standards.

Your data is stored securely and accessed only by people who need it to respond to your enquiry or deliver a program. We take reasonable steps to protect personal information from unauthorised access, disclosure, or misuse.

Our site is hosted in Australia or on services with Australian data residency options. Where data is processed outside Australia, we take steps to ensure it is protected to Australian Privacy Principles standards.

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request that we delete your information (subject to legal obligations)
• Opt out of any marketing communications

To exercise any of these rights, contact us at info@sigmasync.com.au.

Questions about this policy or how we handle your information can be directed to:

Sigma Syncretic Pty Ltd
Brisbane, Queensland, Australia
info@sigmasync.com.au

We will respond to privacy enquiries within 30 days.

We may update this policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.